A Customer Experience Is A Story, Not Just A Long, Dull List Of Touchpoints

By | April 17, 2016

A Customer Experience Is A Story, Not Just A Long, Dull List Of Touchpoints
Since the company isn't writing the story, only assisting the customer in doing so, there really can't be. But it is the way to bet, and in the long run (which I hope is part of your business plan), the odds are on your side. Micah Solomon is a …
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How Did This Get Made: Can't Stop The Music (A Tribute to Allan Carr)
To write the script, Carr hired Bronte Woodard (who had written the screenplay for Grease) and Bruce Villanch (a versatile writer whose diverse skill set included writing jokes, newspaper articles, screenplays and musicals). After coming on board …
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Top Conservative Writer Is A Group Effort, Sources Say
β€œHis articles on Breitbart. He writes some of them, but most no. He has other people writing his shit.” Yiannopoulos directs these personal interns β€” who are not associated with Breitbart β€” through a private group on the chat service Slack. BuzzFeed …
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